To support the BDM and BD team seek new sales and maintain strong supportive relationships with existing clients and distributors.
In this role you are accountable for:
Prepare and supply standard quotations
Support with the completion of non-standard quotes
Prepare quotes for service, spare parts and accessories.
Ensure quotes are priced with appropriate margins.
Follow up issued quotes and convert to sales
Monitor the resolution of “complaints" from (end to end)
Communicate with clients and seek additional sales when appropriate.
Supporting customers on the phone / email
Deal with front line initial enquires
Support for incoming BD enquiries
Assist BDM with organisation of exhibitions
Assist with marketing activities and social media channels
Assist any website updates and additions as required
Support BDM with customer/distributor newsletters
Mailing list maintenance
Support of product categorisation & pricing
Support for both Composite Integration & Silicone Composites enquiries
Sales analysis & reporting into Business Development Dashboard
The Person specification Qualifications and training:
Computer literate with all Microsoft packages,
Experience of CRM databases advantageous
Good level of English and Maths
A second language would be an advantage
Minimum 1 years business development administrative experience.
Technical qualification or background would be beneficial.
Niche, high quality manufacturing experience
Understanding of CI products- desirable
Adaptable and flexible
A strong team work ethic with the ability to work on ones owns initiative as required.
Strong desire for life long learning to continually broaden and improve personal capability
Clear professional communication skills with the ability to engage with all internal and external stakeholders
Comfortable talking with customers and distributors from all over the world on the phone
Be able to provide clear and concise guidance and instructions.
Strong analytical skills and a keen eye for detail
Strong organisational and time management skills
Have a real sense of pride in their work with a strong focus on completion of tasks
A proactive sense of urgency and self motivation
Professional and Flexible
Confidentiality and discretion
The ability to priorities workloads and manage multiple tasks when needed.